Annie Murphy


Facilities Manager at The Center At Blessed Sacrament
(Resource center offering services for the homeless)
July 2017 through present day

• Maintain mailbox services for clients
• Answer and direct phone calls to case workers
• Greet and assist clients and visitors of The Center
• Maintain interior and exterior of building
• Assess and maintain inventory of janitorial supplies
• Create and update documentation for facilities management
• Verify compliance with county health protocol

Freelance Copywriter/Content Manager for
October 2016 through present day

• Write copy for marketing and educational materials including:
♦ Company websites
♦ Instructional manuals
♦ Children’s books
♦ FAQ pages
• Proofread and edit content written by others
• Contribute posts to various blogs

Content Manager at (formerly, AT&T Interactive)
June 2008 through September 2016

• Wrote copy for websites and videos promoting small businesses
• Utilized SEO best practices to help small businesses get found online
• Researched companies, industries, and marketing trends
• Proofread and edited copy written by other writers
• Compiled instructional manuals for copywriting process
• Collaborated with engineers to resolve technical issues
• Worked with videographers to correct errors in videos
• Assisted with outsourcing of video product to third-party vendors


MLIS, San Jose State University
BA, University of Illinois at Chicago